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Submit a Ticket |
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Please note that if you have a question about the shipping status of an order from our site, you should first attempt to contact that seller directly for more information about your order. You can read more about contacting sellers here.
Keep in mind that orders shipped via Standard Shipping can take anywhere from 1-3 weeks in transit.
For answers to our other most commonly asked questions, please read our Frequently Asked Questions page here.
We will make alll efforts to respond to your inquiry within one business day. Inquiries submitted over the weekend will not be addressed until Monday.
If you don't receive a response within this timeframe, please check to be sure your e-mail provider isn't filtering e-mails from our domain as spam. If possible, add "support@adultdvdmarketplace.com" to your approved senders list.
If you'd prefer to contact a support representative by phone, you can reach our help desk at:
(704) 817-0481 from 10:00am to 4:00pm EST Monday - Friday. Please note that we cannot accept orders via phone -- they must be placed online via the website.
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